You know what annoys me?
I was at the train station yesterday, meeting some people, and their train was delayed. Anyway, an announcement was made: "First Capital Connect are sorry for any inconvenience". However it's all a recorded message. It just frustrates me, 'cos they're not REALLY sorry, otherwise they would have it done in a more personal way, instead of a robotronic announcement. The world is just too impersonal nowadays.
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